Duly completed reimbursement forms along with supporting documents must be submitted at the Reception Desk located on the ground floor. The documents are verified , stamped and initialed by a member of the assigned staff before they are presented to the physician in-charge for final certification. Prescriptions filled through Indus Pharmacy are cleared on priority basis. In view of the difficulties encountered in cross-checking , purchases made from outside chemist shops may delay the verification process and cause needless inconvenience to the patient. Documents once verified may not be used for reimbursement again. It is recommended that you retain a photocopy of the discharge summary and out-patient ticket for your permanent records. Rates of reimbursement approved by the empanelled organization may differ from the rates charged by Indus Hospital.
Reimbursement forms of the government employees, once certified by Indus Hospital, need not be sent for counter signature of a Government Medical Officer because such a practice, prevalent among some of the Drawing and Disbursing Officers, does not find mention in the Gazette Notification, copies of which are available from the Hospital Administration upon request. Please remember that government employees are eligible for medical reimbursement even if they have not been referred to Indus Hospital by any government physician / hospital.