NURSING POLICIES

The Department of Nursing is run by courteous & duly qualified Registered Staff Nurses and highly competent Nurse Aides who look after the minutest details of their patients' comforts and daily needs. Nursing Staff carries out the treatment prescribed by your physician. Nurses are the backbone of hospitals and an integral part of the health care team. They deserve to be treated with respect and sensitivity. The following policies of the Department of Nursing are approved by Indus Hospital.


1. All patients admitted to the Hospital must sign the Consent Forms before initiation of any treatment, except in life threatening situations. Procedures / Operations , involving certain degree of risk or complications, require Informed (Special) Consent. The physician / surgeon in-charge will explain the procedure with relevant details in advance before you sign the forms. Do not hesitate to ask questions if there is anything you do not understand about the special procedures, including their benefits and risks involved.

2.All patients are entitled to know the identity of the members of the Hospital staff involved in their medical care and refuse treatment without giving any reasons, provided they are not minors or medico-legally incompetent.

3. Medicines prescribed by practitioners not associated with Indus Hospital are not allowed to be consumed at Indus without the written consent of your physician in-charge. All such medications must be discussed in advance with your physician in-charge at Indus Hospital. Any ill effects / cross reactions sustained by consumption of drugs without the knowledge of your physician at Indus Hospital will be at your own risk. All patients must disclose food / drug allergies to the physician at the time of admission. Suppression of relevant information on the part of the patient / relatives / attendants from the medical / nursing staff will hold the Hospital harmless in case of professional liability.

4. Patients are not allowed to leave the Nursing Floor without the permission of the Nurse in-charge. In rare instances , with the consent of the physician in-charge , patients may be permitted to leave the Hospital for short intervals of time, provided certain Hospital Guidelines are strictly adhered to .

5.Sponge bath / back rub/ toilet assistance / feeding assistance is provided to all the bed-ridden / handicapped patients by the Nursing Staff on daily basis. However , hair wash, shower /bathing must be authorized by written order of the physician upon patient's request.

6. All patients must wear the Hospital uniforms . Bed linen is changed twice a week / every time the patient is discharged. Room heaters, oxygen flow meters or any other Hospital equipment must be handled by the Hospital Staff on duty only. Patients / relatives / attendants must not handle / adjust any equipment by themselves. For protection against the flies, mosquitoes and monkeys, wire-net windows must be kept closed at all times. Window hooks must be used for stabilization if glass windows are to be opened. It is recommended that glass windows be kept closed during the rainy season and stormy weather.

7. Patients suspected to be suffering from communicable diseases must be admitted to Isolation Wards till the time they are allowed to occupy beds in the general wards upon written orders of the physician. All patients in respiratory isolation wards and their visitors must wear face masks for protection. For the supply of disposable face masks, visitors should contact the Nursing Station.

8. Patients too sick to be cared for/monitored in the general wards/private rooms must be shifted to critical care unit as soon as possible.

9. Patients too weak / old / confused / connected to life saving equipment / recovering from major surgical procedures are not allowed to get out of bed or walk around without assistance which is to be provided by the nursing staff only. Telephones are provided in all Wards and Private Rooms. You may ask for nursing assistance of all sorts just by dialing 399.

10.To make outside telephone calls, please call the telephone operator by dialing 9. Tariff for telephone calls is chargeable to your Hospital bill.

11.Indus Hospital reserves the right to use physical restraints on patients who are likely to hurt themselves / others as a result of mental confusion / intoxication / hostility / otherwise.

12.As a safety precaution against overmedicating patients, Hospital policy forbids the Nursing Staff from dispensing pain / sleep medications without patients' request. Please do not forget to ask your nurse for pain / sleep medications if you hurt or cannot go to sleep. Such restrictions do not apply to other medications which are dispensed automatically as prescribed.

13.As a matter of Hospital policy, tipping / rewarding of individual Hospital employees is strictly forbidden. True professionals consider it below their dignity to accept personal gifts for work done in the line of their duty. However, grateful patients may express their gratitude in other ways. You may discuss with the Hospital Manager / Administration for suggestions.

14. If you have any complaints during your hospital stay, feel free to bring them to the notice of the nurse in-charge / physician in-charge / Hospital Administration . All genuine complaints are looked into and resolved to the best of our abilities . Avoid getting into arguments with the junior staff.

15.All patients are free to seek consultations / second opinions from senior staff physicians affiliated to Indus Hospital by requesting their physician in-charge. Opinions / orders/ treatment suggested by outside physicians may not be binding on your physician in-charge. The Hospital reserves its right to repeat all or part of the investigations done elsewhere for documentation and verification.

16. Patients' relatives / attendants/visitors must make use of public toilets provided on the ground floor / cafeteria. Use of toilets in the wards by attendants/visitors is strictly prohibited , unless the patient is admitted to a private room in which case use of attached toilets is permissible. Patients and their attendants are warned not to throw sanitary napkins, cotton pads, plastic items or other foreign bodies into the toilet bowls, Such items may clog the concealed Hospital sewage pipes which would require a major plumbing repair job to rectify.

17.Dustbins are provided in the Hospital premises and inside the Building. Littering the environment and urination/ defecation in the open spaces of the Hospital campus is strictly forbidden. Violators will be reported to the H.P. Department of Environment Protection and Pollution Control for necessary action. Please, help us serve you better by keeping the premises clean. Hospital personnel are authorized to check compliance with the environmental policy.


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